How Does it work?
What If I get Spam?
Do I need to install any software?
Is there any affect on my computer or network?
How do I get started?
I don't know how our email is setup?
I don't need this I already have anti virus software?
How do I get a message that has been filtered?
Can I see my statistics?
What happens if an email gets blocked?
How does it work?
Instead of email being delivered directly to your in house or ISPs mail email server. The MX (Mail exchanger) records for your companies domain name are changed to deliver to our network of email servers first. Here they are processed according to your criteria,the cleaned messages are then sent onto your mail server or ISP. Back to top
What if I get spam?
Do I need to install any software?
You do not have to install or updating any software or hardware to use our services,All of the changes and email filtering are completed externally to your site.In fact all that needs to be done in most cases it a change of DNS mail exchange records,which can be completed by your ISP or online in about 10 minutes. Our technical staff can do all of this for you if needed. Back to top
Is there any affect on my computers or network?
You should notice a dramatic reduction in the levels of Spam being received and the elimination of any virus emails and remote exploits entering your network. Email servers and Internet bandwidth will also perform better due to the reduced loads of inbound email that need delivery and processing. Back to top
How do i get started
Please fill out the on line form located here and one of our staff will contact you to verify your information and set you up. The whole process takes about 10 minutes from start to finish. You can be up and running same day. Back to top
I don't know anything about how our email is setup?
No,problem give us a few simple details and we will complete the whole process for you. Back to top
I don't need this I already have anti virus?
This is common answer ,however consider this,anti virus software no longer offers sufficient protection from the newer worms and exploits,many of which are not detected at all by virus scanning products. Anti virus on its own offers no protection at all against Dictionary harvest attacks and Philshing scams or remote exploits against your mail servers.
Add to this the fact that anti virus software needs to be kept installed and updated on your desktop PCs and servers to be any way efficient.,missing just one update can leave you open to vulnerabilities ,viruses and worms.
Given the speed new viruses spread across the globe (Matter of minutes),ask yourself this, will you be in the office a 3am on a Saturday,when the next virus or worm is discovered,to make user the machines and servers on your network are up to date?
How do I get a message that has been filtered?
All messages that get filtered are stored in your on line control panel and can be released or deleted should you wish,they are stored for 20 days on line before being deleted automatically. Back to top
Can I see my statistics?
Yes all of our customers can log into the control panel and run the following features
· configure their white and black list
· run reports
· manage quarantine
· view logs
· view virus and Spam statistics
· configure file type
· use Message content protection Back to top
What happens if an email gets blocked?
If an email gets blocked or sent to quarantine both the sender and the recipient are emailed and notified. The recipient can the delete or release this attachment via the control panel. Back to top
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